Last updated: October 24, 2023
Welcome to Hitchitnow.com, a peer-to-peer equipment rental platform (“Hitch,” “us,” “we,” or “our”). These Terms of Use govern your use of the Hitchitnow.com website and related services (the “Service”). By accessing or using the Service, you agree to comply with and be bound by these terms and conditions. If you do not agree with any part of these terms, please refrain from using the Service.
1. Acceptance of Terms
By using Hitchitnow.com, you affirm that you are at least 18 years old and capable of entering into a legally binding contract. If you are using the Service on behalf of an entity, you represent and warrant that you have the authority to bind that entity to these Terms.
2. User Accounts
- To use certain features of the Service, you may be required to create a user account. You are responsible for maintaining the confidentiality of your account credentials.
- You are responsible for all activities that occur under your account.
- You agree to provide accurate and up-to-date information during the registration process.
3. Equipment Listings
- Equipment owners can create listings for their equipment, including details, images, and rental terms.
- The information you provide in your equipment listing must be accurate and complete.
- You are responsible for the accuracy of your equipment listings and ensuring that your equipment is in the condition described.
4. Rental Transactions
- Rental transactions on Hitchitnow.com are contractual agreements between renters and equipment owners.
- When a rental transaction is accepted, both parties are expected to fulfill their obligations as described in the listing and any communicated agreements.
5. Payment
- Hitch charges a service fee for successfully completed rental transactions. This fee is deducted from the rental payment.
- Payments on Hitchitnow.com are facilitated through a secure payment system. Please refer to our Payment Policy for more details.
6. Cancellation and Refunds
- Cancellation policies vary between equipment listings. It is your responsibility to review the cancellation policy on the specific equipment listing you are interested in.
- Requests for refunds should be addressed directly with the equipment owner as per the cancellation policy.
7. Reviews and Ratings
- Users may leave reviews and ratings for equipment owners and renters. Please ensure that your reviews are truthful and constructive.
- Abusive or fake reviews will not be tolerated and may result in account suspension.
8. Prohibited Activities
When using Hitchitnow.com, you agree not to:
- Violate any laws or regulations.
- Infringe upon the rights of others.
- Engage in fraudulent or deceptive activities.
- Interfere with the proper functioning of the Service.
- Use the Service for any unlawful or unauthorized purpose.
9. Privacy
Your use of the Service is also governed by our Privacy Policy. Please review the Privacy Policy to understand how we collect, use, and protect your personal information.
10. Termination
We reserve the right to terminate or suspend your account and access to the Service for any violation of these Terms of Use or for any other reason at our discretion.
11. Changes to the Terms of Use
We may update these Terms from time to time to reflect changes in our services or for other operational, legal, or regulatory reasons. We will notify you of any material changes through the Service.
12. Contact Us
If you have any questions or concerns about these Terms of Use, please contact us.
Thank you for using Hitchitnow.com, and we hope you have a great experience using our platform to rent or list equipment.