Last updated: [October 24, 2023]
Hitch LLC (“us,” “we,” or “our”) operates the website Hitchitnow.com (the “Service”). At Hitch, we are committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, and safeguard your personal information. By accessing or using the Service, you agree to the terms of this Privacy Policy.
Information We Collect
- User-Provided Information: When you use our Service, you may provide us with certain information, including but not limited to:
- Contact information (e.g., name, email address, phone number).
- Account credentials, including username and password.
- Equipment listings, descriptions, and images.
- Rental transaction details.
- Automatically Collected Information: We may also collect certain information automatically when you use our Service. This may include:
- IP address and device information.
- Usage data, such as page views, clicks, and other interactions.
- Location data if you enable location services on your device.
How We Use Your Information
We use the information collected for the following purposes:
- Facilitating Transactions: Your information is used to connect renters and equipment owners to facilitate equipment rental transactions on our platform.
- Improving Our Service: We use the data to enhance and customize our Service, providing you with a better experience.
- Communications: We may contact you with updates, notifications, and important information related to your account, equipment listings, or transactions.
Data Sharing
Hitch does not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
- With Other Users: Information about your equipment listings, including contact information, may be shared with other users involved in a rental transaction.
- Service Providers: We may engage third-party service providers to assist us in delivering our Service. These providers are subject to contractual obligations to protect your information.
- Legal Compliance: We may share your information to comply with applicable laws, regulations, legal processes, or government requests.
Your Choices
You can exercise the following rights regarding your personal information:
- Access and Update: You can access and update your account information through your profile settings.
- Deletion: You may request the deletion of your account and associated data. Please note that certain data may be retained as required by law.
Security
We take appropriate measures to safeguard your information from unauthorized access, disclosure, alteration, and destruction.
Changes to this Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes via the Service.
Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
nick@hitchitnow.com